Manager 1:1s

How to run a 1:1 with your manager: the agenda, the questions, and what great looks like

Kim Scott, Julie Zhuo, Coda's CPO, and the coach behind OpenAI's and Coinbase's CEOs all agree on one thing: the meeting is yours. Here is how to use it.

13 min read

Think about your last 1:1 with your manager. If you spent it walking through project status, you burned your highest-leverage meeting on the one thing every expert says to cut.

This article gives you a complete agenda for the meeting, the questions worth asking your manager, and the prep that makes both work. Use it to rebuild your next 1:1, then let the routine carry it from there.

The operating manual below comes from Kim Scott, who wrote Radical Candor, from the Chief Product Officer of Coda, and from the coach behind the CEOs of OpenAI and Coinbase.

First rule: the meeting belongs to you

Kim Scott, author of Radical Candor, is unambiguous about who owns the agenda:

Whose meeting is it? The player below is queued to 39:42, the exact moment she answers. Watch on YouTube.

"Mostly a one-on-one should be your employee setting the agenda and your employee's time. And don't, by the way, save up when you have to give feedback. Don't save it up for your one-on-one and definitely don't save it up for a performance review."
Kim Scott, author of Radical Candor

If your manager runs the meeting and you answer questions, you are giving away the best career tool you have. The rest of this article is about what to do with the time instead.

The trap: status updates

Lane Shackleton, Chief Product Officer at Coda, names the most common failure mode outright:

The status-update anti-pattern. The player below is queued to 53:17, the exact moment he names it. Watch on YouTube.

"A lot of work and project work tends to get discussed in one-on-ones. Actually, that's really an anti-pattern. It's a pattern you should try to avoid. If you're talking to your manager about product work, what's not happening in that moment is your eng lead and your design lead, they're not hearing that."
Lane Shackleton, CPO of Coda

Project talk in a 1:1 creates a game of telephone with everyone who was not there. Status belongs in writing or in team forums. His replacement framing (54:26): it is their time, and anything they need to unblock a decision or make progress is what the time is for.

Camille Fournier, author of The Manager's Path, adds the boundary that matters when calendars get cut (40:47 in her Lenny's episode): trim peer and stakeholder meetings if you must, but hold the manager 1:1 sacred, weekly or every other week.

Camille Fournier: hold the manager 1:1 sacred. The player below is queued to 40:47, the exact moment quoted above. Watch on YouTube.

What great looks like: the Mochary Method agenda

Matt Mochary coaches the CEOs of companies like Coinbase and OpenAI, and he publishes his full 1:1 template, specific down to the minute counts. It was built for CEOs and their reports, but the structure works at any level. Three sections, in order: accountability, coaching, transparency.

The agenda, adapted for you and your manager

  1. Check-in and wins (5 min). A real "how are you," then good things from the company, the team, and you personally. Starting with wins keeps the problems in perspective.
  2. Coaching: issues with proposed solutions (20-25 min). For each issue you bring, write three parts in advance: the issue, what you did to help create the situation, and your proposed solution. Mochary's rule: write what you would do if you had to decide alone and could not ask anyone, rather than a menu of options.
  3. Accountability (8-13 min). Review the actions you declared last time: yes or no, done or not. If not, why, and what habit would prevent that blocker permanently. Then declare 1-3 new actions tied to your goals for the next meeting.
  4. Transparency: two-way feedback (7 min). You go first. One thing you liked, one thing you wish were different, both as specific actions, not characterizations. Then your manager does the same for you.

Two details from the template do most of the work. First, everything is written before the meeting, ideally 24 hours ahead, and both people read it before the call, so the live time goes to decisions. Second, the middle step of the issue format ("what I did to help create the situation") does most of the work: once you name your own part in the problem, you can usually see a fix that is in your control.

Why naming your own part works. The player below is queued to 60:50, the exact moment Matt Mochary explains why writing down what you did to create the problem makes people more open to your fix. Watch on YouTube.

"When I write up my issue and proposed solution, I always have a step: what did I do to create it. People realize that's not blaming me, that's taking ownership, and then they're much more open to my solution."
Matt Mochary, CEO coach to founders at Coinbase, OpenAI, and Reddit · Mochary Method

Mochary's framing for the feedback section is worth quoting directly from his curriculum: "Please share the thought that you think will be most painful for me to hear. That is the feedback that will be most useful to me." You do not have to open there with your manager. But asking for a bit more candor than you are getting is how the relationship deepens over time.

The questions worth asking

The feedback question

Kim Scott says employees should have a go-to question for their manager and rotate the phrasing (40:11): "What could I do or stop doing that would make it easier to work with me?" She also argues managers should budget the last five minutes of every 1:1 to solicit feedback themselves (39:28), so if yours does not, you can run that play in reverse.

The career question

Julie Zhuo, author of The Making of a Manager, is specific about how promotions actually start in 1:1s:

The career conversation. The player below is queued to 1:06:02, the exact moment. Watch on YouTube.

"Bring them into your hopes and dreams. If your manager understands your goals and what you would like to work towards, then it's much easier for you to be like, okay, can you help me?"
Julie Zhuo, author of The Making of a Manager, ex-VP Design at Facebook

And the follow-up question that turns an aspiration into a plan (1:06:30): "What does it take? What are the skills I need to get better at in order for you to believe I could be successful?" That question turns your manager from a judge into a coach with a shared list.

The coaching question

Christian Idiodi of Silicon Valley Product Group works with product people who quietly get no coaching at all, often because managers assume strong hires do not need it. His advice on the Product Therapy podcast (6:54): be curious before you get frustrated, and ask for coaching explicitly. His reasoning:

Product Therapy: Coaching Up. This one is audio only. Idiodi's advice on asking for coaching starts at 6:54; the player starts from the top, or open it on Apple Podcasts cued to 6:54.

"I always have to explain to people that doing the job is actually different than getting better at the job. You need somebody outside of you to see where you can improve."
Christian Idiodi, SVPG partner · Product Therapy, "Coaching Up" (7:27, audio)

Closing the meeting

Executive coach Alisa Cohn ends every meeting, 1:1s included, with the same three questions:

Three questions to end every meeting. The player below is queued to 50:33, the exact moment she lists them. Watch on YouTube.

"My three questions to end the meeting are: what did we decide here, who needs to do what by when, and who else needs to know?"
Alisa Cohn, executive coach

Ten seconds of ritual, and you stop re-deciding the same things every week. Mochary's version is stricter: every decision becomes an action with an owner and a due date, copied into the task tracker before you stand up.

Find out what you're actually using the time for

Work Coach shows you the talk-time split in your 1:1s and how much of it went to status your manager could have read. Next week's agenda comes from what you never got to.

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Cadence, and the honest counterargument

Default answer: weekly or biweekly, 30 to 50 minutes, held sacred (Fournier). Mochary's timeboxed version, via CEO coach Sabrina Wang, runs 50 minutes every other week with the splits in the agenda above.

The counterpoint comes from Farhan Thawar, VP of Engineering at Shopify, who canceled his scheduled 1:1s entirely:

The case against scheduled 1:1s. The player below is queued to 1:18:16, the exact moment. Watch on YouTube.

"I did schedule one-on-ones my whole career. And I realized after leaving, like Microsoft, for three years, I'm like, were all those one-on-ones useful, right? Once a week for three years, right?"
Farhan Thawar, VP Engineering at Shopify

What he kept were the unscheduled ones: knocking on his manager's door with a real problem. His complaint targets the content-free status meeting Shackleton called an anti-pattern. If your 1:1 runs on an agenda like the one above, the critique does not apply to it.

Quarterly: the bigger questions

Once a quarter, Mochary's template swaps the routine for what he calls magic questions, each scored 1 to 5, with one follow-up: what would make it a 4 or 5? How do you feel about life at work? Personal life? Your setup? How the company is performing? Working with the team? Working with me? Run these with your manager in either direction. Low scores with a concrete "here is what would raise it" attached are the most productive conversation you will have all quarter.

Your prep checklist

The day before

  • Write the agenda and share it. It is your meeting.
  • Zero status items. Anything your manager can read, send in writing.
  • Each problem arrives as issue, your contribution to it, and your proposed solution.
  • Check off the actions you declared last time; declare 1-3 new ones.

In the meeting

  • Bring one piece of feedback for your manager and one ask for feedback on yourself.
  • Once a month, ask the career question: what does it take, specifically?

On the way out

  • Close with: what did we decide, who does what by when, who else needs to know?