Fireflies vs Fathom

What Fireflies does

Fireflies captures meetings through its Fred bot, a browser extension, mobile and desktop apps, dialers, and uploaded files. It generates transcripts, summaries, topics, action items, searchable soundbites, and AI answers. Integrations can send notes and structured fields into a CRM or collaboration tool.

Its Business plan adds conversation intelligence such as speaker analytics and team insights. That breadth is useful for revenue operations, but it also creates more settings for administrators to govern.

What Fathom does

Fathom records Zoom, Meet, and Teams calls, then produces a transcript, summary, action items, clips, and a video page people can share. The individual Free plan is unusually broad: recording, transcription, storage, and core summaries are unlimited.

Team plans create a shared call library. Team Pro adds coaching and scorecards, while the individual Premium plan mainly expands AI summary choices and productivity features.

At a glance

Details checked in July 2026 against product pages, help centers, pricing pages, and published policies. Confirm current limits before purchasing.

Capture and platform support

Fireflies offers the wider set of capture methods. Fred can autojoin calendar events, the Chrome extension can capture Google Meet without a bot, and mobile, desktop, dialer, and upload workflows cover conversations outside standard web meetings.

Fathom concentrates on live video meetings. Its bot-free experience is rolling out with explicit consent cues, while the established assistant joins as a participant. Buyers should check Fathom's current compatibility table for their platform and operating system.

Notes, search, and workflows

Fireflies is closer to an automation hub. Teams can define topics, ask questions across conversations, create soundbites, track speakers, and push structured data to downstream systems. It is the stronger fit when meeting data should feed a sales process.

Fathom is more opinionated around rapid review. The summary, transcript, and recording stay connected, and clips make handoff easy. Its team library and scorecards can support managers without matching Fireflies' range of capture sources and integrations.

Free plans and pricing

Fireflies Free includes unlimited transcription with limits on AI summaries and advanced features. Pro is $10 per user per month billed annually or $18 monthly. Business is $19 annually or $29 monthly and adds conversation intelligence. Enterprise is listed at $39 annually. See Fireflies pricing.

Fathom Free includes unlimited recordings, storage, and transcription. Premium is $15 per user per month. Team is $19 and Team Pro is $29 per user per month billed annually. See Fathom pricing.

Privacy and AI training

Fireflies says it does not use customer meeting content to train AI models and requires its AI subprocessors to follow the same restriction. Its security program lists SOC 2 Type II and GDPR controls. Workspace admins still need to set recording, visibility, retention, and sharing policies.

Fathom says external AI vendors do not train on meeting data. It may use deidentified data for its own product improvement unless the user or organization opts out. On a team account, recording ownership and forced team visibility can depend on workspace policy.

A different option: coaching for the person in the meeting

Both products in this comparison are built to preserve and distribute what happened. That still leaves a personal question unanswered: how well did you handle the conversation?

Work Coach records locally on Mac or Windows with no bot, then coaches only the account owner. It applies role-aware rubrics, links feedback to timestamped evidence, counts filler words with playback, reviews voice delivery, and turns real moments into voice practice. The results never appear in a manager dashboard or shared meeting report. It costs $50 a month after a two-week free trial.

Which one should you pick?

Frequently asked questions

Is Fireflies or Fathom better for free?

Fathom's Free plan is easier to understand for an individual because recordings, storage, and transcription are unlimited. Fireflies also offers unlimited transcription, but limits AI summaries, storage, and advanced workflows.

Which supports more languages?

Fireflies advertises more than 100 transcription languages. Fathom currently lists 38.

Which is better for a sales team?

Fireflies is stronger for broad CRM automation and conversation intelligence. Fathom Team Pro is attractive when managers mainly need a shared video library, search, scorecards, and coaching.

Do Fireflies and Fathom record with a bot?

Both have visible-participant capture, and both now offer bot-free paths in some contexts. Fireflies' Google Meet extension is established; Fathom's newer bot-free rollout varies by platform.

Do they train AI on meetings?

Fireflies says it does not train models on customer meeting content. Fathom says its vendors do not train on the data, while Fathom may use deidentified data for proprietary improvement unless you opt out.